Advanced Communication and Negotiation Techniques

This course empowers professionals with advanced communication and negotiation skills essential for building influence, credibility, and collaboration in complex business environments. Participants will learn how to master verbal and non-verbal communication, navigate challenging conversations, manage emotions under pressure, and negotiate effectively across cultures and stakeholder groups. Through real-world case studies, simulations, and personalized feedback, learners will develop the confidence and strategic thinking needed to communicate and negotiate at an executive level.

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About the course

What will you learn

Master the art of persuasive and adaptive communication.
Develop executive presence through confident delivery and storytelling.
Apply psychological principles of influence in business communication.
Understand negotiation frameworks, including interests, positions, and BATNA.
Use win-win negotiation strategies for complex and cross-cultural scenarios.
Build long-term stakeholder relationships and communicate with impact.
Manage difficult conversations and resolve conflicts ethically and effectively.
Create a personalized action plan for ongoing professional growth.

Who is this for

Mid to senior-level professionals seeking to enhance communication impact.
Managers, team leaders, and executives involved in negotiations or stakeholder management.
Entrepreneurs and business owners who negotiate deals or partnerships.
Project managers and consultants working with cross-functional or multicultural teams.
Anyone aspiring to improve their persuasive and influential communication style.

Highlights

Interactive Role-Plays: Realistic simulations for hands-on practice.

Executive Presence Training: Focus on tone, body language, and composure.

Negotiation Labs: Practical exercises on win-win and integrative bargaining.

Cross-Cultural Insights: Techniques for global and multicultural communication.

Personalized Feedback: Self-assessment and individual improvement roadmap.

Case Studies: Business and leadership negotiation examples for applied learning.

Eligibility

No Eligibility

Pre-Requisites:

Basic understanding of communication and workplace interaction.
Experience in team leadership, client interaction, or project collaboration (preferred).
Openness to self-assessment, feedback, and active participation in role-play exercises.

Syllabus:

- Understanding the communication process and barriers
- Verbal and non-verbal communication mastery
- Persuasion principles and influence psychology
- Adapting communication styles to different audiences
- The power of tone, posture, and delivery
- Structuring impactful presentations and messages
- Managing emotions and maintaining composure under pressure
- Storytelling as a tool for influence and engagement
- Types and stages of negotiation
- Understanding interests vs. positions
- The role of BATNA (Best Alternative to a Negotiated Agreement)
- Preparing negotiation strategies and objectives
- Win-win and integrative negotiation techniques
- Cross-cultural and multi-stakeholder negotiations
- Handling difficult negotiators and conflict situations
- Ethical considerations in negotiation
- Identifying key stakeholders and their interests
- Building long-term trust and collaborative relationships
- Managing internal and external communication dynamics
- Influencing without authority
- Role-play simulations and mock negotiations
- Case studies on business and cross-cultural negotiations
- Self-assessment and feedback on communication style
- Creating a personal action plan for continued improvement

Premium

Closed

About this course

Level

Beginner

Duration:

1 Year

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