Leadership and People Management Skills

This course provides a comprehensive understanding of what it takes to be an effective leader and people manager in today’s dynamic workplace. Participants will learn the key differences between leadership and management, explore different leadership styles, and develop practical skills for building high-performing teams. The course emphasizes real-world application through interactive discussions, case studies, and self-assessment exercises that help leaders enhance their emotional intelligence, decision-making, and people management capabilities.

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About the course

What will you learn

Differentiate between leadership and management roles and responsibilities.
Identify and apply suitable leadership styles for diverse team scenarios.
Build cohesive and high-performing teams through trust, motivation, and communication.
Delegate effectively and empower team members for greater ownership.
Deliver constructive feedback and manage team performance with confidence.
Apply coaching and mentoring techniques to nurture talent and drive development.
Resolve conflicts and make collaborative decisions efficiently.
Lead teams through change with resilience and measurable outcomes.

Who is this for

Aspiring leaders preparing for management or supervisory roles.
Team leaders and managers seeking to enhance their leadership and people management skills.
HR professionals and project managers who lead diverse teams.
Entrepreneurs and business owners looking to motivate and manage their workforce effectively.

Highlights

Practical frameworks like the GROW coaching model and SBI feedback method

Real-world case studies and leadership simulations

Tools for performance appraisal and motivation strategies

Focus on emotional intelligence and self-awareness for leadership success

Guidance on conflict resolution, change management, and team engagement

Interactive learning through role-plays, reflection exercises, and group activities

Eligibility

No Eligibility

Pre-Requisites:

Basic understanding of workplace operations and team dynamics
Open mindset for self-reflection and behavioral change
No prior leadership experience required (helpful but not mandatory)

Syllabus:

- Understanding leadership vs. management
- Key traits of effective leaders
- Leadership styles and their impact on team performance
- Emotional intelligence in leadership
- Stages of team development (Forming, Storming, Norming, Performing)
- Establishing trust and accountability
- Setting team goals and expectations
- Managing diversity and inclusion in teams
- Principles of effective delegation
- Identifying what and when to delegate
- Empowering team members through autonomy
- Overcoming barriers to delegation
- Giving and receiving constructive feedback
- The SBI (Situation-Behavior-Impact) model for feedback
- Handling difficult conversations
- Performance management and appraisal techniques
- Difference between coaching and mentoring
- Core coaching models (e.g., GROW model)
- Building a culture of continuous learning
- Helping employees reach their potential
- Theories of motivation (Maslow, Herzberg, McGregor)
- Recognition and rewards systems
- Creating engagement through communication and inclusion
- Managing burnout and maintaining morale
- Understanding sources of workplace conflict
- Conflict resolution techniques and mediation
- Making effective team-based decisions
- Building consensus and collaboration
- Managing resistance to change
- Communicating change effectively
- Building resilience in teams
- Measuring leadership impact and success

Premium

Closed

About this course

Level

Beginner

Duration:

1 Year

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